JUPITERSORA Shipping Policy

Effective Date: March 14, 2025

At JUPITERSORA, we are committed to providing fast, reliable shipping for all your luxury suits and formal wear. Please review our shipping policy for important details on how we handle shipping and delivery.

1. Shipping Locations
We offer both domestic (within the United States) and international shipping to a variety of locations. The available shipping options will be displayed during the checkout process based on your shipping address.

2. Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

3. Shipping Methods and Costs
Shipping fees are calculated at checkout based on the shipping method and destination. We offer several shipping options, including:

  • Standard Shipping: Delivery within 5-7 business days for domestic orders.
  • Expedited Shipping: Faster delivery within 2-4 business days for an additional fee.
  • Express Shipping: Quick delivery within 1-2 business days for urgent orders.

For international shipping, delivery times may vary depending on the destination country and the shipping method chosen.

4. Delivery Times

  • Domestic Orders: Delivery times for U.S. orders typically range from 5-7 business days, depending on the shipping method selected.
  • International Orders: Delivery times for international shipments may take between 7-21 business days depending on the destination country, customs processing, and selected shipping method.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email to track the progress of your shipment. Please allow up to 24 hours for tracking information to update once your order has shipped.

6. Shipping Delays
While we strive to ensure timely deliveries, JUPITERSORA is not responsible for delays caused by third-party carriers, customs processing (for international orders), or unforeseen circumstances such as weather, holidays, or public disruptions. In case of significant delays, we will notify you and assist in resolving the issue.

7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team immediately at info@jupitersora.xyz. We will work with the carrier to investigate the issue and provide a resolution, including offering a replacement or refund, depending on the situation.

8. Address Accuracy
It is the customer’s responsibility to ensure that the shipping address is accurate and complete. JUPITERSORA is not responsible for any delays or lost packages due to incorrect or incomplete addresses. Please verify your address before completing your purchase.

9. Customs Duties and Taxes
For international shipments, customers are responsible for any customs duties, taxes, and import fees that may apply upon arrival in the destination country. These fees are not included in the product or shipping cost and will be the responsibility of the recipient.

10. Returns Due to Shipping Issues
If you receive an incorrect or damaged item, please refer to our Return and Refund Policy for instructions on how to proceed. We are committed to assisting you with exchanges or returns for shipping errors.

For further questions or assistance regarding shipping, please contact us:
✉️ Email: info@jupitersora.xyz
📞 Phone: 212-580-5441
🌐 Website: https://jupitersora.xyz

Thank you for shopping with JUPITERSORA! We are dedicated to providing you with high-quality products and reliable shipping to ensure an excellent shopping experience.